Subscriptions

Subscription Management: Overview

Procedure

1. Log in to your ARM account using the Registered User/ADMIN credentials.
2. Hover your mouse over the Settings tab and click on Subscriptions.

   
3. Your active plan details will be shown on the dashboard with details like:

   • Total Subscriptions: Number of licenses purchased by the organization. Only the Registered User/ADMIN of your organization can view the Subscription Management section.
   • Total Subscription Allotted: Number of licenses utilized to date.
   • Total Subscription Available: Total number of licenses available.

     

Adding and Configuring Teams

1. Log in to the Subscription Management dashboard using the Registered User credential.
2. On the right side of the screen, click Create Team.

   
3. Enter a name for your team.
4. Choose a Team Administrator or click on theicon to create a user account and assign them permission as a Team Administrator. Fill in the required details; the newly created user will be assigned as a Team Administrator.

1. Next, enter the number of licenses required in the Team Subscriptions field.
2. If you would like to add the current logged-in registered user as part of the team, select the checkbox: Grant access to this team for

1. Click Save.

   
2. The newly created team will be displayed on the Subscription Management home page.
3. For each team created, the following information is displayed:

   • Team Name: Name of the Team
   • Created Date: Date/time stamp for the team created
   • Team Admin: Team Administrator assigned to the current team
   • Subs. Allotted: Number of licenses allotted to the team
   • Subs. Consumed: Number of licenses consumed
   • Subs. Available: Number of licenses pending
4. Additional options:

   • Add New Resource: Click on thesymbol to add new resources to the team. The team administrator can create users with their login. However, if you need to add resources from the existing login, follow the steps mentioned in the Delegate Users section.
   • Edit Team: Click on theicon to modify the team details, like assigning a new team administrator, changing the subscription licenses, etc.
   • Delete a Team: Click on theicon to delete the team. This process cannot be undone.

Managing Licenses for Enterprise Users

Purchase Additional User Licenses

1. Look for the desired team on the Subscription Management page.
2. Then, under the Actions tab, click on the Edit () icon to update the subscription count for a team.

   
3. The number of user licenses available for your account is displayed in the Subscriptions Available field.
4. In the Team Subscriptions section, click on the - or + buttons to update the license count, then click Update.

   

Managing License Reductions During Subscription Renewals

Overview

Example Scenario

Why Customer Action Is Required

• Employee roles and responsibilities
• Active projects
• Team assignments
• Organizational access requirements

How to Delete a User

1. Sign in with an administrator account.
2. Navigate to Settings › Users.
3. Locate the user you want to modify

   

4. Delete User – Select the User and click on Delete Selected and Confirm the pop up icon to erase the account permanently.

   
5. Confirm the action by clicking OK in the dialog.

What Happens Next?

• The license reduction can be completed without impacting the remaining assigned users.
• Active users who remain assigned will retain uninterrupted access to ARM.
• Removed users will no longer consume a license.
• The organization will be aligned with its renewed subscription entitlement.
• Future user assignments will be limited by the newly purchased license count.

FAQ's

Why does my account show the outdated subscription list rather than the amended count list?