# Cannot Open Git-Upload-Pack

## Error message: Cannot Open Git-Upload-Pack

Users may encounter this error message when trying to register the Bitbucket repository. This occurs when:

* The Bitbucket account is locked.
* When registering the Bitbucket repository, the wrong credentials were used.
* The IT/Network team has whitelisted ARM's IP address.

To resolve this issue:

* Try recreating a new credential and updating the credentials under the **Admin > Credential** section.
* Re-register your bitbucket repository in ARM.


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