# Not receiving email notifications

**Problem Statement:**\
My team member assigned me issues for a project, yet I have not received any email notifications from CodeScan.

**Probable Cause:**

1. Verify the **notifications feature is turned on** for any new issues in your profile.

<figure><img src="https://1912836914-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9vAxMuDrkUkB4OXlH9CL%2Fuploads%2F4eWZ6KD9vkhwavsPXyzN%2Fimage.png?alt=media&#x26;token=8ffeed67-9c71-4514-89a3-201e42ad0529" alt="" width="518"><figcaption></figcaption></figure>

2. If you log in to CodeScan through SSO, ensure the following:
   * Email attributes are configured in SAML configuration.
   * If **SAML username** attribute contains **email** as a value, email security tools may block the notifications.

**Key point to note related to CodeScan Notification issue**

* A notification is never sent to the author of the event.
* The developer will not be notified about their own issues. It's only the assignee who gets notified and not the author.
* If the author of a pull request manually assigns the issue to **themselves**, no email notification is received.
* The author/developer can look at their respective issues from the CodeScan UI.
* You can export issues in the CSV format for all the projects and monitor the issues (<https://knowledgebase.autorabit.com/codescan/docs/exporting-issues-in-codescan-cloud>) \*\*