User Activity Monitoring

Overview

The User Activity Monitoring feature provides full visibility into user activity within your Salesforce organization. By consolidating License Usage, Profiles, and account statuses into a single dashboard, it helps administrators ensure proper Access Management, optimize licensing, and maintain Compliance.

Key Benefits

• Centralized User Insights: View all Salesforce users in one organized dashboard.

• License Optimization: Identify unused or underutilized licenses.

• Security Oversight: Monitor account status (active, frozen, locked) and password activity.

• Compliance Support: Ensure role and profile assignments align with policies.

• Flexible Reporting: Export and filter data for deeper analysis.

Dashboard Overview

• User Count by Profiles: A chart showing how many users are assigned to which Profiles, making it easy to spot overuse or misallocation.

• License Utilization Chart: Visual breakdown of Used vs. Unused licenses for optimization.

• Users Table: A detailed list of all Salesforce users, including:

  • Name, Email, Username

  • License Type

  • Profile & Role

  • User Status (Active/Frozen)

  • Password Status (Locked)

  • Last Modified Date

User Activity Monitoring

Filtering and Exporting

You can refine your view using filters to focus on specific categories, such as:

• Profile

• Role

• Active or Frozen status

• Password lock status

• Last modified date

• Last login date

• Last password change

Filtered views make it easier to investigate anomalies or prepare compliance reports.

The Export option lets you download the user table directly for audits, governance reviews, or internal reporting.

Tip: Schedule periodic reviews of your User activity dashboard to strengthen security posture and maintain compliance without waiting for audit cycles.

Example scenarios

1. Review Profiles Regularly: Ensure Profiles aren’t over-assigned to users who don’t require those permissions.

2. Check License Utilization: Free up unused licenses to optimize costs.

3. Monitor Users' Status: Quickly identify inactive or frozen accounts and take appropriate action.

4. Audit Login Activity: Use last login and password change data to detect inactive or potentially risky accounts.