User Management

User Management

AutoRABIT’s Guard provides flexible role-based access control to ensure security and efficiency when managing Salesforce orgs and users. This article outlines the available roles, their permissions, and the actions they can perform.

Roles Overview

Guard currently supports two roles:

  1. Admin

    1. Has full access to Guard’s user and org management features.

    2. Can configure, add, and remove Salesforce orgs.

    3. Manages user access and permissions for the workspace.

  2. Standard User

    1. Has limited access, primarily focused on using Guard’s features without altering settings and configurations.

    2. Cannot manage other users or delete Salesforce orgs.

Access Levels & Permissions

Action

Admin

Standard User

Register and Edit Salesforce Orgs

Delete Salesforce Orgs

Create Users

Activate / Deactivate Users

Unblock Users

Delete Users

Access Guard Features (analysis, scanning, reporting, etc.)

Blocked and Deactivated Users

When a User is Blocked

  • Typical Scenarios:

    • Suspicious activity detected on the account.

    • Security breach or compromised credentials.

    • Temporary restriction.

  • Impact:

    • The user is temporarily prevented from accessing Guard.

    • Their account remains active in the system and can be unblocked later.

  • Admin Actions:

    • Review the reason for blocking.

    • If safe, unblock the user in User Management to restore access.

When a User is Deactivated

  • Typical Scenarios:

    • Employee leaves the organization.

    • Team members no longer need access.

    • Role change makes Guard access unnecessary.

  • Impact:

    • The user is permanently removed from active use of Guard.

    • Their access cannot be restored unless reactivated by an Admin.

  • Admin Actions:

    • If needed again, reactivate the user instead of creating a new account.

    • Otherwise, keep the account deactivated for compliance and auditing.

Quick Reference

Action

Use Case

Admin Can…

Block

Temporary suspension (e.g., security risk)

Unblock to restore access

Deactivate

Long-term or permanent removal

Reactivate if needed later

Example Scenarios

  • Scenario 1: Adding a New Salesforce Org

    • An Admin logs in, registers the org, and assigns access to specific users.

    • Standard Users can then interact with that org but cannot register or delete it.

  • Scenario 2: Managing a Team Member

    • If a user leaves the team, the Admin can deactivate or delete their Guard account.

    • Standard Users have no visibility into these actions.

Best Practices

  • Always maintain at least two Admin users for redundancy.

  • Assign the Standard User role to team members who only need access to View Data

  • Regularly audit user access and deactivate accounts that are no longer in use.

With this role-based structure, Guard ensures a balance between security and usability, giving Admins full control while allowing Standard Users to operate safely without the ability to make system-wide changes.

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