AutoRABIT Knowledge Base
  • 👋Welcome to the Knowledge Base
  • Fundamentals
    • ⚡AutoRABIT Solutions
    • LearningHub
    • ℹ️FAQs
      • General User Definitions
        • ARM User Definitions
      • ARM-FAQs
        • Connection & Authentication
        • Common Errors and Resolutions
        • Deployment
        • Data Loader
        • CI Jobs
        • Retention Policy
        • nCino
      • CodeScan-FAQs
        • General
          • CodeScan Static IP Ranges
          • Difference b/w CodeScan Self-Hosted and CodeScan Cloud
          • Single Sign-On (SSO)
          • What is a Subscription Code?
          • What is a CodeScan License Key?
          • Can I use CodeScan with a proxy?
          • Not receiving email notifications
          • CodeScan Blocks, Lines, and Field Inquiries
          • How are Metric Definitions Defined?
          • What Is Cyclomatic Complexity?
          • Can I export my test results?
          • CodeScan requests read and update permissions while connecting to Bitbucket
          • SSL Certificates
          • Does SonarQube support test execution reports for pull requests?
        • CodeScan Self-Hosted Issues
          • Self-Hosted Errors and Solutions
          • Self-Hosted FAQs
          • License Errors
          • License Issues (IDE)
          • Setting the System Environment Variable
          • Setting Up CodeScan for Use with a Proxy
        • CodeScan Cloud Issues
          • Cloud Errors and Solutions
        • Common Issues and Solutions
      • Vault-FAQs
        • Vault-FAQs
        • Common Error Messages
        • Limitations
        • Unsupported Metadata Types
  • Release Notes
    • 🔁Release Notes
      • ARM Release Notes
        • Release Notes 25.2
        • Release Notes 25.1
          • Release Notes 25.1.4
          • Release Notes 25.1.3
          • Release Notes 25.1.2
          • Release Notes 25.1.0
        • Release Notes 24.4
          • Release Notes 24.4.5
          • Release Notes 24.4.4
          • Release Notes 24.4.3
          • Release Notes 24.4.2
          • Release Notes 24.4.1
        • Release Notes 24.3
          • Release Notes 24.3.5
          • Release Notes 24.3.4
          • Release Notes 24.3.3
          • Release Notes 24.3.2
          • Release Notes 24.3.1
        • Release Notes 24.2
        • Release Notes 24.1
        • Release Notes 23.1
        • Release Notes 22.3
        • Release Notes 22.2
        • Release Notes 22.1
        • Release Notes 21.6
        • Release Notes 21.5
      • CodeScan Release Notes
        • Cloud Releases
          • Release Notes 25.1
          • Release Notes 25.0
          • Release Notes 24.0
          • Prior Versions
            • Release Notes 23
              • Release Notes 23.2
              • Release Notes 23.1
            • Release Notes 22
              • Release Notes 22.8
              • Release Notes 22.7
              • Release Notes 22.4
              • Release Notes 22.3
              • Release Notes 22.2
              • Release Notes 22.1
            • Release Notes 21
              • Release Notes 21.5
              • Release Notes 21.4
            • Release Notes 4
              • Release Notes 4.5
              • Release Notes 4.4
              • Release Notes 4.3
              • Release Notes 4.2
        • Self Hosted Releases
          • Eagle Edition
            • Release Notes 25.1.0 Eagle 3.0
            • Release Notes 24.1.1 Eagle 2.0
            • Release Notes 24.1.0 Eagle
          • Tiger Edition
            • Release Notes 25.0.1 Tiger 3.0
            • Release Notes 24.0.13 Tiger 2.0
            • Release Notes 24.0.9 Tiger
          • Prior Editions
            • Release Notes 24
              • Release Notes 24.0.8
              • Release Notes 24.0.5
              • Release Notes 24.0.4
              • Release Notes 24.0.1
            • Release Notes 23.1
        • CodeScan for Government
      • nCino Release Notes
        • Release Notes 25.1
        • Release Notes 24.4
        • Release Notes 24.3
        • Release Notes 24.2
        • Release Notes 24.1
        • Release Notes 23.1
        • Release Notes 22.3
      • Vault Release Notes
        • Release Notes 24.0
        • Release Notes 23.0
        • Release Notes 22.0
        • Release Notes 21.0
      • Guard Release Notes
        • Release Notes 25.1
  • Product Guides
    • ARM
      • Getting Started
        • Signing Up with ARM
          • User Profile
        • Understanding ARM
          • What is ARM?
          • What can I do with ARM?
          • Who can use ARM?
          • ARM Supported Metadata Types
        • Navigating ARM
      • ARM Administration
        • User Management
          • User Types
          • Predefined Roles
          • Users, Roles & Permissions
          • Adding New Users
          • Assigning User Roles
          • Removing or Suspending Users
          • Exporting User Details
          • Managing User Account Settings
          • Resetting Account Passwords
          • Profiles
          • Permissions
          • Credential Manager
          • Delegating Approvals to Another User
          • Enforcing Single Sign-On (SSO)
          • Salesforce API Version
          • Changing Super Admin in ARM
        • Registration
          • Version Control Repository
            • GIT Integration
              • GIT Tag
            • SVN
            • TFS
            • Bitbucket
          • Version Control Branch
            • GIT Branch Creation
            • Creation of a TFS Branch
            • Creation of SVN Branch
          • Salesforce Org
            • Salesforce Authentication using OAuth
            • Salesforce Org Re-Authentication
          • Static Code Analysis in CI-CD
        • Subscription Management
        • Workspaces
        • Search and Substitute
        • ALM Management
      • Getting Set Up
        • Version Control Repository
          • GIT Integration
            • GIT Tag
          • SVN
          • TFS
          • Bitbucket
        • Version Control Branch
          • GIT Branch Creation
          • Creation of a TFS Branch
          • Creation of SVN Branch
        • Salesforce Org
          • Salesforce Org Management
          • Salesforce Authentication using OAuth
          • Salesforce Org Reauthentication
        • Branching Baseline
        • Static Code Analysis in CI/CD
        • Browser Support
      • ARM Features
        • Dashboard & Pipelines
          • Dashboards & Widgets
          • Pipelines
        • Webhooks
          • Configure a Webhook in Bitbucket
          • Configure a Webhook in Bitbucket Enterprise
          • Configure a Webhook in GitHub
          • Configure a Webhook in GitHub Enterprise
          • Configure a Webhook in GitLab
          • Configure a Webhook in Microsoft Azure
          • Configure a Webhook in Slack
          • Configure a Webhook in Teams
          • Configure a Webhook in Visual Studio GIT
          • Configure a webhook in Visual Studio GIT Enterprise
        • Version Control
          • Introduction to Version Control
            • Version Control Repositories Summary
            • Version Control Branch Workflow
          • Version Control Repository
          • EZ-Commits
            • How Do I Commit?
            • Commits Summary
            • Committing Individual Forms from Form Manager (RBC Metadata)
          • EZ-Merge
            • Merge Conflicts
            • Merge Requests
            • Squash and Merge
            • Git Commit History and Merge Operations Basics
          • Change Labels
            • Commit Labels
            • Release Labels
              • Selective Deployments Using Pre-Prepared Artifacts
              • Artifact Preparation and Deployment Process
            • ALM Labels
          • External Pull Request
            • Azure Cloud Authentication
            • Pull Request Support for Azure Cloud
            • External Pull Request Summary Page
          • Commit Templates
          • GIT Revert
          • Understanding Duplicate File Change Commits in Git
          • Merge Approvals
        • Data Loader
          • Single Data Loader
            • Extract Salesforce Data
            • Insert Salesforce Data
            • Update Salesforce Data
            • Upsert Salesforce Data
            • Delete Salesforce Data
            • Using Data Loader with Lookups
          • Data Loader Pro
          • Data Loader Configuration
          • Test Environment Setup
          • Validation / Workflow Rules
          • Preparing the CSV file for ARM Data Loader
        • Automation and CI
          • Create a New CI Job
            • Build a Package from Salesforce
            • Backup your project to Version Control
            • Build a package from Version Control
            • Deploy a package from a Salesforce Org
            • Deploy from Salesforce with VC backup
            • Deploy from Version Control to a Salesforce Org
            • Deploy from SFDX branch to a Salesforce Org
            • Run Test Automation Scripts
            • Install an Unlocked Package from Version Control Branch
          • Triggering Builds for your CI Job
          • CI Job History
          • CI Job List
          • Configure Callout URL
          • CI Job Rollback
          • Parallel Processor
          • Enabling GitHub Checks
          • Automate Merge When CI Builds Pass
        • Deployment
          • Monitor Deployments
          • Apex Unit Tests
          • Connecting and Syncing Salesforce Orgs
          • Creating and Deploying Changes
          • Deploying Profile and Permission Sets
          • Deployment Rollback
          • Destructive Changes
        • nCino
          • Feature Migration
            • Create a Feature Migration Template
            • Create a Feature Migration Template with Predefined nCino Objects
            • Feature Migration Summary Page
          • Feature Deployment
            • Deployment Using Feature Migration Template
            • Deployment via Template using Salesforce Org
            • Deployment Using Version Control
            • Deployment via Version Control using Salesforce Org
            • Feature Deployment Summary
          • Feature Commits
          • Feature CI Jobs
            • Running a CI Job
            • CI Job Results
            • CI Job List screen
            • nCino Webhooks
          • Post Deployment Activities
          • Specify Baseline Revision in Continuous Integration for Version Control
          • Selecting a Range of Revisions
          • nCino RBC Deployment Rollback
          • nCino Developer APIs
            • nCino API References
          • nCino Compare
          • Exclude the OwnerID from Automapping in nCino CI jobs
          • External Unique ID Validation
          • Select External Unique ID
        • Salesforce DX
          • Salesforce DX Metadata Format
          • Registering a DevHub
          • Create a Scratch Org
          • Create a Module
          • Create an Unlocked/Managed Package
          • Import an Unlocked/Managed Package
        • Reports
          • Reports Overview
          • Code Coverage Reports
          • Deployment Reports
          • Static Code Analysis
          • Audit Report
        • Environment Provisioning
          • Migration Template
            • Enable History Tracking on Objects
            • Disable History Tracking on Objects
            • Enable History Tracking on Custom Fields
            • Disable History Tracking on Custom Fields
            • Run Destructive Changes
            • Execute Anonymous Apex
            • Enable Validation Rules
            • Disable Validation Rules
            • Enable Workflow Rules
            • Disable Workflow Rules
            • Enable Flows
            • Disable Flows
            • Enable Apex Triggers
            • Disable Apex Triggers
            • Migrate Custom Settings Data
          • Unsupported Metadata Templates
            • Account Teams
              • EnableAccountTeams
              • DeleteAccount
              • DisableAccountTeams
              • NewRoleAccount
              • Reorder
              • Replace
              • SortAlphabetically
            • AddTabsinAppManager
            • ActivityButtonOverrides
            • ApexExceptionEmail
            • ComplianceBCCEmail
            • AutoNumberFields
            • Campaign Influences
              • CampaignInfluencesEnable
              • CampaignInfluencesDisable
            • Case Contact Roles
              • NewContactRoles
              • DeleteContactRoles
              • ReorderContactRoles
              • ReplaceContactRoles
            • Contact Role Templates
              • EditTeamRole
              • NewTeamRole
              • ReplaceTeamRole
            • Console Layout Assignment
              • ConsoleLayoutsAssignments
              • DeleteConsoleLayout
              • NewConsoleLayouts
            • Create Lead Mapping Rules
              • LeadMapping
            • Create Organization-Wide Email Footers
              • DeleteEmailFooters
              • EditEmailFooters
              • EmailFooters
            • Case Feed Layout
            • Create Public Groups
              • Assign Roles and Profiles to Public Groups
              • PublicGroups
            • Web to Case
            • Data Category Visibility Settings
            • Delegated Administration
              • DelegatedAdministrationNew
              • DelegatedAdministrationEdit
            • Delete Outbound Messages
            • Delete Scheduled Jobs
            • Delete Time Based Workflow
            • Disable Scheduled Reports
            • Edit Queue
            • Email to Case Settings
              • Email to Case
              • Update Email to Case
            • File Upload and Download Security
            • Fiscal Year
            • Edit Lead
            • Email Admin Settings
            • Email Relay Activation
            • Manage Email Services
              • DeleteEmailServices
              • EditEmailServices
              • NewEmailServices
            • Manage Libraries
            • Page Layout Assignment
            • Manage User Records
            • Mobile Administration
              • Mobile Dashboard Settings
              • Mobile Notifications
              • Mobile Salesforce Settings
              • Salesforce Navigation
              • Salesforce Offline
            • Multiline Layout Fields For Contract Line Items
            • Multi Line Layout Fields for Opportunity Teams
            • Territory Model Options
              • New Territory Model
              • Edit Territory Model
              • Delete Territory Model
            • Offline Briefcase Configuration
              • Offline Briefcase Configuration New
              • Offline Briefcase Configuration Edit
              • Offline Briefcase Configuration Delete
            • Opportunity Deal Alerts
              • Edit Deal Alert
              • New Deal Alert
            • Opportunity Update Reminders
              • EditReminder
            • Organization Wide Email Addresses
              • Delete
              • Edit All
              • Organization All Profile
            • Predefined Case Teams
              • DelPredefined
              • NewPredefined
              • EditAdd
              • EditRemove
              • EditName
            • Product Schedule Settings
            • Public Calendar
              • Public Calendar Delete
              • Public Calendar Edit
              • Public Calendar New
            • Public Calendars and Resources Sharing
              • Public Calendar and Resources Sharing Add
              • Public Calender and Resources Sharing Edit
              • Public Calendar and Resources Sharing Delete
            • Publish Communities
            • Quote Templates
              • Active Quote
              • Deactive Quote
              • Delete Quote
              • New Quote
            • Report Dashboards Create Manage Folders
              • Create New Dashboard Folder
              • Create New Report Folder
              • Delete Folder
              • Share Settings
            • Resource Calendar
              • Resources Calendar Delete
              • Resources Calendar Edit
              • Resources Calendar New
            • Sandbox Refresh
            • Enable Salesforce to Salesforce
            • Schedule Apex Classes Monthly
            • Schedule Apex Classes Weekly
            • Search Settings
            • Self Service Public Solutions Edit
            • Site
            • Social Accounts Contacts and Lead Settings
            • SoftPhone Layouts
              • Softphone Layout New
              • SoftPhone Layout Edit
              • SoftPhone Layout Delete
            • Solution Categories
              • Solution Category Add
              • Solution Category Edit
            • Solution Settings Edit
            • Tag Settings
            • Territory View Rules
              • Delete Territory View Rules
              • Edit Territory View Rules
              • New Territory View Rules
            • User Interface Settings
            • Update Custom Label
            • Update Url for Remote Site Settings
            • Web to Lead
              • Edit Web Lead
              • Web To Lead
      • Integration and Plugins
        • SSO
          • SSO With Microsoft Entra ID
          • SSO for OKTA
          • SSO For PingFederate
          • SSO For ADFS
          • SAML SSO (Generic IdP)
        • Active Directory
        • JIRA
        • Azure DevOps
        • OmniStudio
          • Deploying OmniStudio Components
          • OmniStudio Configuration Settings
          • Committing OmniStudio Components to a Branch
        • AccelQ
        • HashiCorp Vault
        • Provar
        • SCA for Checkmarx
          • Checkmarx One Integration
        • Apex PMD
        • CodeScan Overview
        • SonarQube
        • Jenkins
        • Visual Code Extension
          • Installing VS Code Extension
          • Configuring VS Code Extension
          • Working with VS Code Extension
        • Integrate ServiceNow with ARM
        • URL Callout Integration with Tricentis
        • ARM for Salesforce Data Cloud
      • Security Information and Event Management
        • Common Event Format (CEF) Data
        • ARM Event Type
        • Retrieval APIs
      • Developer APIs
        • Authentication
        • API Access
        • Errors
        • API References
      • On-Premises / Dedicated Instances
        • Upgrade Guides
      • Troubleshooting
        • Best Practices
          • Salesforce Deployment Best Practices
          • Version Control Best Practices
          • CI Job Configurations
          • Vlocity
          • IP Whitelist
          • How to Include Network Settings in Commit or Deployment
          • Branching Strategy & CI/CD Pipeline
          • Metadata comparison between two Salesforce Orgs
          • Working with Translations in ARM
          • Revision Range & Release Label Deployment
          • Salesforce API Version Mismatch for the CI Build and Custom Deployment
          • Prerequisite while performing a commit using AutoRABIT
          • Flows in Salesforce
        • Known Issues / Limitations
          • ARM Known Issues
          • ARM Known Limitations
          • Salesforce Known Limitations
        • How-To's
          • Configure Merge Approval
          • Check Time Stamp for Commit/Merge
          • Enable SCA Apex PMD validation criteria.
          • Create API Token
          • Create Users' Credentials
          • Configure Record Types Picklist Values
          • Configure Multi-Proxy
          • Configure Mail Server Settings
          • Notifications (Mail Server Settings)
          • Enable Delta on PermissionSets
          • Default Apex Class Configuration
          • Enable Enhanced Domains
          • Provide branch access to users
        • FAQs
    • CodeScan
      • CodeScan Overview
      • System Requirements and Installation Self-Hosted
        • Installing CodeScan Self-Hosted
      • Getting Started
        • Users, Roles and Permissions
          • User Account
          • Reset the Password
          • Adding Users to a CodeScan Cloud Organization
            • Accepting invitations to add a user to a CodeScan Organization
          • Deleting User from a CodeScan Organization
          • Member Permissions
          • IDP Group Mapping
        • Setting up a CodeScan Cloud Organization
          • About CodeScan Cloud Organizations
          • Deleting Projects and Organizations
          • Generate a Security Token
          • Finding your Organization Key
          • Finding your Project Key
          • Setting up Payment
          • Understanding branches in CodeScan Cloud
          • Understanding branches for Salesforce project
          • Understanding the New Code Tab
        • Adding Projects to CodeScan
          • Add a project to CodeScan from Salesforce
          • Add a project to CodeScan from GitHub
          • Add a Project to CodeScan from Bitbucket
          • Add a Project to CodeScan from Git
          • Add a project to CodeScan from GitLab
      • Quality Profiles
        • Setting a Default Quality Profile
        • Customizing Quality Profiles
        • Exporting CodeScan Quality Profiles
      • Quality Gates
        • Understanding Quality Gates
        • Assigning Specific Quality Gates to a Project
        • Customizing Quality Gates
      • CodeScan Rules
        • CodeScan Rule List
        • Security-Related Rules
        • Creating Custom Rules with XPath
        • Configuration for Polyfill.io Vulnerability Rules
        • Configuration for Salesforce Metadata Rules
        • Metadata Rules on CodeScan Self-Hosted
      • Issues
        • Filtering Issues in CodeScan
        • Export issues to CSV in CodeScan Cloud
        • Exporting Issues using CodeScan-Export Tool
        • About Issue Status
        • Security Hotspots
      • Report and Analysis
        • Scheduled Reports
        • Analysis Scope on CodeScan Cloud
        • Ignoring Violations
        • Importing Salesforce CLI Code Coverage
        • Housekeeping
      • CodeScan Support
        • Raise a Service Request
      • CodeScan Integration
        • Integration Requirements
        • Project Naming Conventions
        • Single Sign-On (SSO)
          • Single Sign-On with OKTA
          • Single Sign-On with Entra ID
          • Single Sign-On with ADFS
          • Single Sign-On with PingOne
        • ARM
          • CodeScan Integration with ARM
        • CodeScan SFDX Plugin
          • Run analysis locally using SFDX
          • Importing Code Coverage from SFDX projects
        • IDE Plugins
          • Installing CodeScan for VS Code
          • Installing CodeScan for IntelliJ
        • Copado
          • Copado SFDX Integration
          • Copado MDAPI Integration
        • Flosum
          • CodeScan and Flosum Integration
        • Azure DevOps
          • Scan CodeScan Cloud projects in Azure DevOps
        • GitLab
          • Integrating CodeScan in GitLab
        • Bitbucket Pipelines
          • Integrating CodeScan in Bitbucket Pipelines
          • Reattaching Bitbucket Projects
        • GitHub Actions
          • CodeScan in Github Actions using the SFDX Plugin
          • Integrating CodeScan with GitHub Actions
        • Jenkins
          • CodeScan with Windows Agents
          • CodeScan with Linux/Unix Agents
          • Use Jenkins with CodeScan Salesforce project
        • Webhooks
          • Slack integration with Zapier
    • Vault
      • Vault™ Overview
      • Getting Started
        • Registering for an Account
        • Signing In
        • Resetting your Password
        • Managing Users and Roles
        • Setting Up Multifactor Authentication in Vault
        • Managing User Sessions
        • User Profile and Permission Access for Salesforce Users
        • Transferring Admin Ownership
        • Controlling Access to the Salesforce Org
      • Configuring Vault
        • Configure Backup Environment
          • Amazon AWS S3 Storage Environment
            • Bring your own Key (BYOK) with Vault
            • IAM Role Support
          • Google Cloud Platform
          • Create an Azure Storage Account
          • Azure Blob Storage Environment
          • Microsoft Azure Blob Retention Policy
          • NFS
          • SAN (Storage Area Network) Environment
        • Licenses
        • SSO Configuration
          • SSO for OKTA
          • SSO with Microsoft Entra ID for Vault
        • Registering Salesforce Org
          • Setup backup configuration for Salesforce Org
          • Archival Configuration
          • Unique Identifier (UID)
        • Scheduled Backup List
        • Alerts & Notifications
        • Workflow/Validation Rules
        • TLS Supported
        • Creating and Configuring Proxy Servers
      • Vault Features
        • Archive
          • Archiving Your Salesforce Data
          • Parent-Child Record Archival
        • Backup
          • Start the Backup
          • Schedule a Vault Backup
          • Understanding Backup Behavior
        • Compare
          • Comparing Two Backups
        • Compliance
          • GDPR - Secure and Comply
            • Right to Be Forgotten Request
          • PCI DSS
        • Replicate
          • Job Configuration
          • Job History
          • Masking Rules
        • Reporting
          • Archive Reports
          • Stale Jobs
        • Restore
          • Restoring the Metadata/Data to the Salesforce Org
        • SIEM Logs
        • Vault Connect
      • Vault Best Practices
      • Vault-FAQs
      • Knowledge Articles
        • Backup Support for Knowledge Articles
        • Restoring Knowledge Articles with Vault
        • nCino
          • Registering nCino configured Salesforce Org
          • Backup Configuration for your Salesforce Org
          • Archival Configuration for your Salesforce Org
          • Restoring nCino Features
    • Guard
      • Risk Assessment
      • Permissions Explorer
      • Change Monitoring
      • Policies
      • Integration User License
  • Resources
    • 🖥️AutoRABIT Support
    • 💬Community Forum
    • 📙Glossary
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On this page
  • ()How can I view my organization-related support tickets in AutoRABIT?
  • ()Why am I unable to log in to my ARM account?
  • ()Why did I not receive the email to reset my account password?
  • ()What factors should I consider when modifying or resetting my account password?
  • ()How often do I have to change my password for the ARM application?
  • ()Why am I unable to register my Salesforce Org using an OAuth connection?
  • ()How will I track all the support tickets that I have created in ARM?
  • ()Which version of TLS does ARM run?
  • ()What rules do I need to obey when naming identifiers for all of the labels in the ARM application?
  • ()What is the primary reason for restricting special characters when naming identifiers?
  • ()What browsers does ARM support?
  • ()Why am I unable to log in to ARM using the Chrome browser?
  • ()Given the shift in IP ranges, is it possible to migrate from one AutoRABIT instance to another?
  • ()Why am I able to see some users who are deleted in AutoRABIT?
  • ()Why do my users not have access to all the features available in ARM?
  • ()Is it feasible to update the repository URL without having to re-register the repository in ARM?
  • Why am I getting a Credential Name error while trying to Save Mappings?
  • Why am I unable to create branching baselines for UAT and new SIT and getting an error while trying to create a new branch from VC Repo's?
  • Why is my Test Connection in ARM failing even after re-authenticating the credentials?
  • How can I remove the previous Super Admin from ARM and assign access to myself?
  • How many Super Admins are allowed? Can I assign a backup Super Admin?
  • I have refreshed one of our branches by using the Branching Baseline option. The process was successful, but why is there no Revision Number created?
  • How can I get access to the AutoRABIT LearningHub?
  • Is there a way to change an existing user’s email address without deleting the user?
  • Why is my On-Prem ARM Test Server not working even after I have restarted the server and also restarted the processes?
  • AutoRABIT displays unwanted changes and removes picklist options from branches when deploying changes to RecordTypes picklistValues.
  • Why can’t my colleague with Deployment Manager, Developer, and Pull Request Reviewer roles Approve/Reject Merge and EZ-Commits?
  • We’re switching from an on-premises GitHub account to the Cloud version of GitHub. I created the GitHub cloud account and tried setting up the cloud connection in ARM, but the system gave me an error.
  • Why can't we see the Diff when a Commit is created, but we can see a Diff during the process of Commit?
  • Why is the Branching Baseline job status in ARM showing as hanged for more than 24 hours?
  • Why can’t I see the Pull Request Plugins dropdown and the Enable Pull Request Support checkbox in the Admin VC Repo page when the repository is registered with SSH?
  • ()Why can’t I see the User Management section anymore to add a user like I could before?
  • Why am I getting an error when trying to register a Bitbucket repo?

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  1. Fundamentals
  2. FAQs
  3. ARM-FAQs

Account & Administrator

Last updated 1 month ago

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Use the AI search feature to find answers to your AutoRABIT questions. In the future, FAQs will no longer be updated on these pages; instead, they will be integrated into the Product Guide pages by associated topic.

()How can I view my organization-related support tickets in AutoRABIT?

To view your support ticket and its status, follow the steps below:

  1. Log in to your ARM instance.

  2. At the top of the page, navigate to Quick Links > Help Center. You'll be redirected to the ARM Support Dashboard page.

  3. Navigate to Teams Queue under Tickets.

Now you will be able to view your org-related tickets here.

()Why am I unable to log in to my ARM account?

If you're having trouble logging into your AutoRABIT account, here are some things you can try.

  1. The account is not created: Please check with AutoRABIT admin for creating a new account

  2. Check if your account subscription has expired or your account is disabled: If your AutoRABIT account has been disabled, you'll see a message saying your account is disabled when you try to log in.

  3. If you get the following error “getAttribute: Session already invalidated", try clearing your browser cache.

  4. Restriction of your IP address: Verify with your network team internally and verify if there are any issues or restrictions for your IP address from the network side.

()Why did I not receive the email to reset my account password?

If you requested a new password but didn't receive your password reset email, then:

  1. Check the spam or junk email folder in your email accounts linked to your AutoRABIT account.

  2. Try to reset your password again.

()What factors should I consider when modifying or resetting my account password?

Password Requirements:

  1. MUST contain at least 10 characters (12+ recommended)

  2. MUST contain at least one uppercase letter (A-Z)

  3. MUST contain at least one lowercase letter (a-z)

  4. MUST contain at least one number (0-9)

  5. MUST contain at least one special character (such as !, %, @, <, >, # and so on)

  6. MUST NOT contain an email address, first, middle or last name, or commonly used passwords

  7. MUST NOT be one of the 5 previously used passwords

()How often do I have to change my password for the ARM application?

()Why am I unable to register my Salesforce Org using an OAuth connection?

  1. Verify in the user Salesforce Org if the AutoRABIT Connected App is “Blocked” and unblock it.

  2. Verify in user Salesforce Org if there are any specific permissions set for the Connected App.

  3. Verify whether the redirect URL, client ID, and the secret key in oauth.properties file (path: .rabit/org/oauth.properties) are valid.

If the user is on a proxy-enabled server and receives an error such as "Username may not be null", the proxy credentials must be validated. If the proxy username is set to "null", the above error will occur.

()How will I track all the support tickets that I have created in ARM?

View all your support tickets via Quick Links > Help Center from the ARM application which redirects to the Support portal page where you can see the list of open cases created by you or by your team.

()Which version of TLS does ARM run?

ARM runs on TLS 1.2, therefore when Salesforce disables TLS 1.0, it has no effect on ARM.

()What rules do I need to obey when naming identifiers for all of the labels in the ARM application?

There are some rules you have to follow for naming identifiers:

  • Must contain at least 3 characters (5+ recommended)

  • Uppercase letter (A-Z) is allowed

  • Lowercase letter (a-z) is allowed

  • Number (0-9) is allowed

  • Special characters (- and ,) are allowed.

()What is the primary reason for restricting special characters when naming identifiers?

It is done to restrict XML injections and prevent XML file corruption.

()What browsers does ARM support?

ARM works best in the two most recent versions of these browsers:

  • Chrome

  • Edge

  • Firefox

  • Safari

()Why am I unable to log in to ARM using the Chrome browser?

  1. Try logging in to your account using Chrome incognito mode.

  2. Clear the Chrome browser cache.

  3. If cleaning the cache does not help, try a different browser (Firefox) and see if the problem persists.

  4. If the problem is solely with Chrome, reinstall it.

()Given the shift in IP ranges, is it possible to migrate from one AutoRABIT instance to another?

()Why am I able to see some users who are deleted in AutoRABIT?

  1. The deleted user's credential exists in AutoRABIT: Go to Admin > Credential Manager and type in the username that exists. You should find a record if it is still there.

()Why do my users not have access to all the features available in ARM?

  1. Your users may not have the authority to access the modules that they are looking for; nevertheless, users with administrator privileges only will have access to certain features. To see the user's available roles in AutoRABIT, go to the Admin > Roles section.

  2. For the necessary permissions, contact your Org Admin.

()Is it feasible to update the repository URL without having to re-register the repository in ARM?

Why am I getting a Credential Name error while trying to Save Mappings?

If you're a sub-user and get an error message Credential with name: "qa private token cred" for this UserEmail does not have permission to save mapping while saving Org Mapping, then the admin must re-register the repository credentials and make the credentials Public. The sub-user must then use the newly registered credentials.

Why am I unable to create branching baselines for UAT and new SIT and getting an error while trying to create a new branch from VC Repo's?

Depending on the error, the credentials may have expired. Check the repository credentials and then Test Connection in ARM. Then retrigger the branching baseline. Please contact our support team if the problem continues.

Why is my Test Connection in ARM failing even after re-authenticating the credentials?

If you have already re-authenticated, but the issue is still unresolved, it may not be a credential issue. Please contact our support team so we can whitelist the domain from our end with the SRO team. Once this is whitelisted on our end, you must also whitelist the Instance IPs on your network side.

How can I remove the previous Super Admin from ARM and assign access to myself?

How many Super Admins are allowed? Can I assign a backup Super Admin?

I have refreshed one of our branches by using the Branching Baseline option. The process was successful, but why is there no Revision Number created?

How can I get access to the AutoRABIT LearningHub?

Is there a way to change an existing user’s email address without deleting the user?

As of now, you cannot simply change the email address of an existing user, either active or inactive. Your Admin must delete the user, then the user can create a new account with the desired email address.

Why is my On-Prem ARM Test Server not working even after I have restarted the server and also restarted the processes?

If there is a problem with the Test Server instance, we do suggest you restart it. However, please restart the services first and then restart the server. This should resolve the issue.

AutoRABIT displays unwanted changes and removes picklist options from branches when deploying changes to RecordTypes picklistValues.

If you have selected the below configuration for recordTypes picklistValues under Admin > Salesforce settings > Configuration for recordTypes picklistValues, then it will replace all picklist values with new picklist values.

replaceall

Solution: Select the Append button so that instead of overriding the entire record type picklist values, it adds to the existing picklist values.

Why can’t my colleague with Deployment Manager, Developer, and Pull Request Reviewer roles Approve/Reject Merge and EZ-Commits?

Please edit the role assigned to the user and ensure that the below-mentioned special permissions are enabled for that role:

  1. Gated check-ins approver

  2. EZ-Merge approver.

We’re switching from an on-premises GitHub account to the Cloud version of GitHub. I created the GitHub cloud account and tried setting up the cloud connection in ARM, but the system gave me an error.

Once the GitHub cloud account is created, you should be able to set it up with ARM as well. If you’re facing any issues, it is possible that the repository might still be migrating. If so, you are unable to register the repository during that time. But after migration is complete, you should be able to register the repository in ARM.

Why can't we see the Diff when a Commit is created, but we can see a Diff during the process of Commit?

Using the Compare Changes option, you can file the Diff before performing a Commit.

Why is the Branching Baseline job status in ARM showing as hanged for more than 24 hours?

Usually, the metadata retrieval would fail due to timeout. Please rerun the baseline and reduce the batch size. If this doesn’t resolve the issue, contact the AutoRABIT support team, and we should be able to assist further after inspecting the logs.

Why can’t I see the Pull Request Plugins dropdown and the Enable Pull Request Support checkbox in the Admin VC Repo page when the repository is registered with SSH?

Pull requests are currently not supported for repositories authenticated via SSH protocol. However, an HTTPS-based connection via username and personal access token is supported.

()Why can’t I see the User Management section anymore to add a user like I could before?

The User Permissions and Roles in your organization may have been rearranged. Please contact your Admin and they should be able to grant you the necessary permissions again.

Why am I getting an error when trying to register a Bitbucket repo?

Please check your credentials because your Bitbucket account username is different than your email address. Once you have confirmed your username, try to register the repository, and then test to see whether branch creation was successful.

The User ID and Password supplied to access the AutoRABIT account were incorrect or invalid: Try resetting the password by following the instructions .

If nothing works out, please reach out to us by raising a

ARM has a 90-day rotational policy that requires you to change your password every 90 days. Follow the instructions to reset your ARM password.

Yes, this is achievable with assistance from AutoRABIT; however, your must be re-registered in AutoRABIT, and permissions provided to the relevant AutoRABIT users must be re-granted.

repository is registered with the existing user's credentials: Get your existing user credentials updated with the new user details with the help of your admin. To do so, go to Credential Manager section and search for the existing user credential and get it updated with the new user details. Or create a user credential for the new user and re-register the existing version control repository with it.

The repository URL cannot be changed; you must use the new repository URL and re-register it with ARM. To register a new repository, click this .

Please follow the guidance published . Once you have that access, you can log in to ARM with your credentials and delete users without access.

There can only be one Super Admin, but you can temporarily change the Super Admin. Refer to the documentation published .

Before proceeding with the Branching Baseline operation, please ensure you have Write permissions for the selected branch. Please refer to the knowledge base article below for more information:

To register for the AutoRABIT LearningHub, go to .

ℹ️
here
Support Ticket
here
Salesforce Orgs
Version Control
link
here
here
Branching Baseline
https://learninghub.autorabit.com