Subscription Management
Feature Availability
Subscription Tab Feature Availability

Subscription Management: Overview
ARM offers an easy and centralized solution for a Registered User of your organization to manage team subscriptions and accounts. This ensures tracking of all subscription activity, ensuring everything is logged, and nothing is lost. You use the Subscription Management (SM) interface to review and manage how purchased subscriptions are used on your production instance.
Procedure
Log in to your ARM account using the Registered User credentials.
Hover your mouse over the
Admin
tab and click onSubscriptions
.

Your active plan details will be shown on the dashboard with details like:
Total Subscriptions:
Number of licenses purchased by the organization. Only the Registered User of your organization can view the Subscription Management section.Total Subscription Allotted:
Number of licenses utilized to date.Total Subscription Available:
Total number of licenses available.
Adding and Configuring Teams
This section is about creating the teams and assigning members to those teams. This allows you to assign tasks to specific groups of people in your organization.
Log in to the
Subscription Management
dashboard using the Registered User credential.On the right side of the screen, click
Create Team
.

Enter a name for your team.
Choose a
Team Administrator
or click on theicon to create a user account and assign them permission as a Team Administrator. Fill in the required details; the newly created user will be assigned as a Team Administrator.
Next, enter the number of licenses required in the
Team Subscriptions
field.If you would like to add the current logged-in registered user as part of the team, select the checkbox:
Grant access to this team for
Click
Save
.

The newly created team will be displayed on the
Subscription Management
home page.For each team created, the following information is displayed:
Team Name:
Name of the TeamCreated Date:
Date/time stamp for the team createdTeam Admin:
Team Administrator assigned to the current teamSubs. Allotted:
Number of licenses allotted to the teamSubs. Consumed:
Number of licenses consumedSubs. Available:
Number of licenses pending
Additional options:
Add New Resource:
Click on thesymbol to add new resources to the team. The team administrator can create users with their login. However, if you need to add resources from the existing login, follow the steps mentioned in the Delegate Users section.
Edit Team:
Click on theicon to modify the team details, like assigning a new team administrator, changing the subscription licenses, etc.
Delete a Team:
Click on theicon to delete the team. This process cannot be undone.
Managing Licenses for Enterprise Users
As an Account Administrator for your ARM account, you can manage the user licenses you have subscribed to for your organization.
Purchase Additional User Licenses
You must submit a support ticket to purchase extra licenses for your organization. Our Customer Success (CS) team will provide you with a new license key, which you must upload to the Subscription Management page.
Step 1: Upload License Key
Navigate to Admin > Subscription Management
once you've received the license key file from us. You'll see a summary of the Total Subscription count, Total Subscription Allotted so far, and Total Subscription Available (which can be assigned to a user or team).
Click on Choose File
and upload the license key
(.l4j file format). Click Upload
.

The total subscription counts will be changed based on the user's license specified in the key.
ErrorIf an incorrect file is selected, a notification popup stating that the file is incorrect is displayed. Click on the Reset button and select the correct file.
Step 2: Updating Allotted Subscriptions
After uploading the license key, the administrator can allot the available subscriptions to the desired team.
Look for the desired team on the Subscription Management page.
Then, under the
Actions
tab, click on the Edit () icon to update the subscription count for a team.

The number of user licenses available for your account is displayed in the
Subscriptions Available
field.In the
Team Subscriptions
section, click on the-
or+
buttons to update the license count, then clickSave
.

All fields on the Subscription Management page will get updated.
Last updated
Was this helpful?