Signing Up with ARM

The ARM signup and activation process has several steps — some on our end and others on yours.

1. Go to https://www.autorabit.com/ and log in or go directly to https://login.autorabit.com/.

2. Now, click on the Sign up for a Demo link. The AutoRABIT – New Registration screen appears.

1. Fill in the registration details, and then click Register.

1. Wait for an email from us. Next, we review your details to check if they comply with our policies and to set up the rest of your account. When we've completed this process and your account is activated, you will get a confirmation sent to your email address.

Logging In

The ARM login screen allows you to log in to your instance.

1. Go to your web browser to your instance's URL (for example, https://instance.autorabit.com).

2. The ARM login screen appears.

3. Enter your login credentials (username and password), and then click on Login.

4. Contact your org administrator if you do not know your instance's URL or login credentials.

Password Requirements

• MUST contain at least 10 characters (12+ recommended)

• MUST contain at least one uppercase letter (A-Z)

• MUST contain at least one lowercase letter (a-z)

• MUST contain at least one number (0-9)

• MUST contain at least one special character (such as ! @ # $ % ^ & * < >)

• MUST NOT include your email address, first, middle or last name, or commonly used passwords

• MUST NOT be one of the 5 previously used passwords

Logging Out

When you are done working in ARM and wish to log out of the system, click your username in the upper right corner and click Logout. This will log you out completely from ARM, and you must log in again to access your account.

How to Prevent Credential Sharing

ARM only allows a username to be logged in under one session, and any additional user sessions started using the same username will be logged out of the previous session. This mechanism is for security, as ARM does not allow multiple sessions for the same username from different machines or browsers. To prevent situations like this, please do not share your login credentials (username and password) with users in your organization.

Another situation where users are automatically logged out is when the user does not perform any actions in ARM for a certain period. Configuration settings in the ARM UI control the security timeout period in ARM.

Users can have multiple tabs of ARM pages open within the same web browser (e.g., Chrome) without getting logged out of the system. For example, this is useful when working with multiple ARM pages or records without navigating away from previous pages.

FAQ

Why can't I log in to my ARM account?

If you're having trouble logging into your AutoRABIT account, here are some common causes and solutions.

1. The account is not created: Please check with your admin to create a new account.

2. The User ID and Password supplied to access the AutoRABIT account were incorrect or invalid: Try resetting the password by following the instructions here.

3. Check if your account subscription has expired or your account is disabled: You'll see a message saying your account is disabled when you try to log in.

4. If you get the following error “getAttribute: Session already invalidated", try clearing your browser cache.

5. Restriction of your IP address: Verify with your network team internally whether there are any issues or restrictions for your IP address from the network side.

6. If none of the above actions resolve the issue, contact AutoRABIT to raise a Support Ticket.

Why did I not receive the email to reset my account password?

If you requested a new password but didn't receive your reset email:

1. Check the spam or junk email folder in your email linked to your AutoRABIT account.

2. Try to reset your password again.

How often do I have to change my password for ARM?

ARM requires you to change your password every 90 days.

How do I reset my password?

Follow the instructions here to reset your ARM password.