Removing or Suspending Users

Org Administrators can suspend (temporarily disable) or delete (permanently remove) users when team membership changes. Suspension preserves the account record so you can reactivate it later; deletion erases the account and audit trail forever.

Tip: Always suspend first if you think the user might return—reactivation is one click, while deletion requires recreating the account from scratch.


Suspend or Delete a User

  1. Sign in with an administrator account.

  2. Navigate to Admin › Users.

  3. Locate the user you want to modify.

    Users list with Delete User icon
  4. Delete User – click the trash-can icon to erase the account permanently.

  5. Suspend / Activate – click Activate/De-activate to toggle the account’s status.

    Activate/De-activate button for suspending or reactivating a user
  6. Confirm the action by clicking OK in the dialog.


What Happens Next?

Action
Result
Can Be Reversed?

Suspend

User cannot log in; data and permissions remain intact.

Yes – click Activate to restore access.

Delete

User account is removed from ARM; historical records remain in audit logs but cannot be reassigned.

No – must create a new account if needed again.


Best Practices

  • Suspend first if unsure—reactivation is easier than re-creating roles, labels, and permissions.

  • Reassign approvals or scheduled tasks before deleting a user to avoid orphaned work.

  • Periodically review Admin › Users for suspended accounts you can delete to stay within license limits.

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