Alerts & Notifications

Overview

You can configure alerts to notify you or your team members of events that require attention based on criteria configured in an alert. They are email-based alert notifications sent for records that have been added, modified, or deleted and meet the alert conditions. The notification includes a copy of the records. When you create a notification, you define who should receive it and under what conditions.

How to Set Up Alerts?

Follow these steps to generate an email alert when configured conditions are met for records in your Salesforce Org:

  1. Login to your Vault account.

  2. From the dashboard, click Setup and then click on your Salesforce Org.

Setup page for selecting Salesforce Org in Vault
Selecting Salesforce Org from Setup
  1. Navigate to the Alerts tab and click Add Alert Rules.

Add Alert Rules button under Alerts tab
Adding alert rules
  1. On the Add Alert page, enter a Rule Name.

Entering rule name for alert
Rule name entry
  1. Choose the category: metadata or data.

    • Data: Select up to 10 object(s) from your Salesforce Org and define the alert threshold value. Email notification triggers when this value is met.

Data alert configuration in Vault
Configuring data-based alerts
Metadata alert configuration in Vault
Configuring metadata-based alerts
  • Choose alert criteria — added, modified, deleted, or all.

  • Vault evaluates alert rules daily at 01:30 AM UTC.

  • Select alert recipients. The default is the Salesforce Org author in Vault. You can add more teammates:

    • Click Edit to choose additional recipients.

    • Click Apply after selection.

Selecting alert recipients in Vault
Selecting recipients
Apply button to confirm recipient selection
Applying recipient selections
  1. On the Add Alert page, review your configuration and click Submit.

Submit alert configuration in Vault
Submit the alert
  1. The new alert appears under Alert Rules in the Alerts tab.

  2. Triggered alerts display under the Alert History tab.

Editing Alerts

To modify an existing alert:

  1. From the Setup Console, choose your Salesforce Org and click Alerts.

  2. In Alert Rules, locate the alert and click the Edit icon.

  3. In the Edit Alert window, apply necessary changes and click Submit.

Editing an alert rule in Vault
Editing an alert

Deleting Alerts

To delete an alert:

  1. From the Setup Console, choose your Salesforce Org and click Alerts.

  2. In Alert Rules, locate the alert and click the Delete icon.

Deleting an alert rule in Vault
Deleting an alert

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