# Transferring Admin Ownership

If you are the current Administrator of your Vault account and wish to transfer administrative privileges to another user, please email <support@autorabit.com> with the following details:

1. **Customer ID** and the **email address** of the current Administrator.
2. **Email address** of the user who will assume Administrator privileges.
3. Specify whether the current Administrator should be **deactivated** after the transfer.

{% hint style="info" %}
**Note:**

* The **new Administrator** must be an **existing user** in the Vault account.
* Only an **authorized member** of the **Customer Support Team** can complete the ownership transfer.
  {% endhint %}

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## FAQ's <a href="#faqs" id="faqs"></a>

### Our admin user has left and we need to move permissions over

If the admin user has left the company, we can assist with the ownership transfer. However, we require an authorization email from another administrator or from the **company’s CEO** sent to <support@autorabit.com>. This verification step is necessary to protect the integrity and security of your Vault data.