# Transferring Admin Ownership If you are the current Administrator of your Vault account and wish to transfer administrative privileges to another user, please email with the following details: 1. **Customer ID** and the **email address** of the current Administrator. 2. **Email address** of the user who will assume Administrator privileges. 3. Specify whether the current Administrator should be **deactivated** after the transfer. {% hint style="info" %} **Note:** * The **new Administrator** must be an **existing user** in the Vault account. * Only an **authorized member** of the **Customer Support Team** can complete the ownership transfer. {% endhint %} *** ## FAQ's ### Our admin user has left and we need to move permissions over If the admin user has left the company, we can assist with the ownership transfer. However, we require an authorization email from another administrator or from the **company’s CEO** sent to . This verification step is necessary to protect the integrity and security of your Vault data. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://knowledgebase.autorabit.com/product-guides/vault/getting-started/transfer-admin-ownership.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.