Error: "Unable to fetch Salesforce Org Users"

Description

When I try to access the Salesforce Org in the ARM Version Control, CI Jobs, Deployment, and SFDX Modules, it fails and the error message "Unable to fetch Salesforce Org Users" appears.

Cause

  • Invalid username, password, security token; or user locked out.

  • Salesforce API version is wrongly configured.

Steps for Resolution

The following is some helpful information that will assist you in resolving the issues mentioned above:

  1. Upgrade the API source flow in your Salesforce org to the most recent version and maintain the same Salesforce version in ARM.

  2. To do so, go to Admin > My Account > My Salesforce Settings and update the API version.

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